Purpose
This Enforcement Policy explains how Velaris Management Group LLC (“Xive”) responds when content, conduct, or accounts may violate our Terms of Service, Community Standards, monetization or streaming rules, or applicable law. It works together with our Moderation Model and Appeals Process—you should read those documents for how reports are triaged and how to challenge a decision.
- We aim for consistent, explainable outcomes; not every case fits a template, and we may need time to investigate.
- Nothing here limits our right to change features, refuse service where permitted by law, or cooperate with lawful requests from authorities.
How we detect and review issues
Enforcement usually starts with one or more signals that something may be wrong. We combine automation with human judgment.
- User reports and safety workflows submitted in product or through designated channels.
- Automated detection, including classifiers, spam or abuse heuristics, and integrity systems designed to reduce harm at scale.
- Trusted flagger or partner programs where we operate them and where law or contracts allow.
- Human review for escalations, edge cases, appeals, and categories that automated systems are not allowed to decide alone.
Depending on severity and product design, automated signals may trigger warnings, queue content for human review, reduce distribution, or apply temporary limits while a decision is pending. We align those steps with law, user safety, and transparency expectations.
Types of enforcement
We may apply one or more of the following, alone or in sequence. The list is illustrative, not exhaustive.
- Content-level: remove or restrict a specific post, clip, message, thumbnail, stream segment, or other item; add age restrictions or labels; geo-block or withhold distribution where the law requires.
- Feature-level: temporary limits on posting, streaming, messaging, monetization, discovery, or other capabilities while we investigate or as a proportionate sanction.
- Account-level: warnings; time-bound suspensions; permanent termination of access; withholding or reversing payouts when we identify fraud, chargeback abuse, or serious policy breaches, subject to law and payment-partner rules.
How we weigh severity and context
The same rule text can call for different responses depending on facts. Reviewers consider factors such as:
- Nature and seriousness of the conduct (harm, illegality, deception, or risk to minors or vulnerable people).
- Apparent intent, repetition, and history of prior violations or attempts to evade enforcement.
- Scale of harm or risk to individuals, groups, or the integrity of the platform.
- Public interest, documentation, and newsworthiness where those concepts apply under our policies.
- Regional legal requirements, court orders, or regulator guidance that affect what we must do or must not do.
Certain single incidents—such as credible threats, child sexual exploitation, terrorism promotion, malware distribution, or similarly severe harm—may result in immediate termination or referral to law enforcement where appropriate, without a graduated warning sequence.
Transparency, privacy, and legal obligations
We publish or provide information about our enforcement practices where law, contracts, or industry norms require it. We also balance transparency with:
- Active investigations where premature disclosure could compromise evidence or safety.
- Security-sensitive details that would help bad actors bypass controls.
- Privacy obligations toward reporters, victims, and third parties who did not choose to be named in a public case summary.
When we must notify users, rights holders, or authorities under statute or court order, we do so in line with those instruments and with advice from legal counsel when needed.
Related policies
For how to appeal a strike or account action, use the Appeals Process policy and any in-product appeal links we provide with the enforcement notice. For how queues and reviewers are organized, see the Moderation Model. For baseline rules of conduct, see the Community Standards and Terms of Service.
Contact
After you have read the Appeals Process, you may contact [email protected] for questions about enforcement that are not resolved by self-service or appeal tooling.